Contact Us
Real people read every message. Pick the route that fits and we will come back to you as quickly as we can.
General Enquiries
Questions about BetDNA, how it works, or anything that doesn't fit elsewhere.
hello@betdna.appTypically within 2 working days
Customer Support
Account access, imports, billing issues or anything that isn't working as expected.
support@betdna.appTypically within 1 working day
Business Enquiries
Press, partnerships and commercial enquiries.
business@betdna.appTypically within 5 working days
Feature Suggestions
Ideas for what BetDNA should do next. Product decisions genuinely come from here.
feedback@betdna.appRead by the founder, every one
Placeholder wording — legal review required
All contact addresses, response times and the registered company address on this page are placeholders. Replace them with verified details before public launch.
Privacy & data requests
To request a copy of your data, correct it, or delete your account, email our privacy contact with the address on your account. See the Privacy Policy for the full process and your rights under UK GDPR.
Security reports
Report suspected vulnerabilities privately before disclosing them publicly. We will acknowledge your report and keep you updated while we investigate.
Before you email support
Most questions about importing, coaching, billing and privacy are answered in the Help Centre — and it is faster than waiting for a reply.
Registered address: [Company name], [registered address], United Kingdom. Company number [number]. Placeholder — to be confirmed before launch.